Refund Policy
We want you to be satisfied with your purchase.
Effective date: February 24, 2026
7-day money-back guarantee
If you are not satisfied with your purchase, you may request a full refund within 7 days of the original purchase date. No questions asked.
How to request a refund
All purchases are processed by Paddle.com as our Merchant of Record. To request a refund:
Contact Paddle Support through the link in your purchase receipt.
After the refund period
Refund requests made after the 7-day period will not be honored. All sales become final after this period.
Subscription cancellations
You may cancel your subscription at any time. Cancellation stops future billing but does not entitle you to a refund of the current billing period. You will retain access to the software until the end of your paid period.
EU customers
Because our products are digital goods delivered immediately upon purchase, the right of withdrawal does not apply once delivery has begun with your prior express consent, in accordance with the EU Consumer Rights Directive (2011/83/EU, Article 16(m)).
However, our 7-day money-back guarantee provides additional protection beyond the minimum legal requirements.
Contact
Poledna Solutions
252 63 Sluhy, Czech Republic
ICO: 19762879
Support: support@poledna.solutions